How to Book
Please browse our website or brochure to find a villa, check the availability and prices.
Call our reservations team on 01428 727277 or request a call back so we can give you more information about any villas you have selected, double check availability, confirm prices and make a provisional booking. Please be aware that currently we are unable to make online bookings and that the availability shown on our website does not include any provisional bookings so it is imperative that you check with us first.
If you decide to proceed with a booking, please call our reservations team on 01428 727277 who will make a provisional booking for you and will also advise you of the deposit amount required in order to confirm your booking. Your deposit payment can be made by cheque, debit or credit card (please note that credit card payments attract a 2% fee). We will send you a confirmation invoice by return - please check this carefully and let us know immediately of any errors or omissions.
Don't forget that you can call our customer services department on 01428 727277 at any time to:
- Add additional services or facilities to your booking such as car hire, transfers
- Make changes to your booking such as adding additional party members or advising us of a change to your details
- Cancel your booking - cancellation charges will apply
- What is included in the villa price?
- There is pool heating at the villa - how much does it cost and do I need to book it in advance?
- Is air conditioning available at the villa?
- How much deposit do I need to send?
- When is my balance due?
- How much is the security deposit and when will I get the money back?
- How can I pay?
- Can you book flights for me?
- Where should I fly to?
- When will I receive my travel documents?
- Will someone meet us at the airport?
- How do we get to the villa?
- Can we arrive at the villa before 2pm?
- Can we leave later than 10am on our departure day?
- How often does the maid visit?
- If I encounter a problem in Portugal is there anyone on hand to help?
- If we want to book excursions or other services while in resort, is there anyone that can help us?
- Do we need to bring our own towels?
- Is the pool safe for children?
- I need a cot and high chair for my infant - will this be supplied?
- Can you arrange golf tee times for us?